Privacy Policy

This Privacy Policy explains how Urban Edge Design Company collects, uses, and protects your personal information when you visit our website, interact with our forms, or subscribe to our notifications. We are committed to ensuring that your privacy is protected and your personal information is handled securely and responsibly.

Personally Identifiable Information (PII) refers to any data that can be used to identify or contact an individual. This includes your name, address, email, or phone number. Please read this policy carefully to understand how we collect, use, and protect your information.

We collect personal information when you:

• Register on our website or subscribe to SMS/text updates.
• Fill out a contact, quote, or consultation form.
• Request information about our services or participate in promotions.
• Respond to surveys, subscribe to newsletters, or engage with social media campaigns.

The information collected may include your name, phone number, email address, and project-related details.

We use the information we collect to:

• Provide personalized design and project recommendations.
• Respond to inquiries and customer service requests.
• Process consultations, appointments, and service requests.
• Send project updates, confirmations, and limited-time promotions.
• Enhance our website and improve user experience.

We may also send you marketing communications or promotional content related to our services and trusted partners.

By opting into our SMS/Text program, you agree to receive relevant project notifications, appointment reminders, and design offers. Message frequency varies based on your selections. Message and data rates may apply. You can unsubscribe anytime by replying STOP to any message or contacting us directly.

Our website is scanned regularly for vulnerabilities and malware. Personal data is stored behind secured networks and is only accessible by authorized staff. All sensitive information is encrypted through Secure Socket Layer (SSL) technology. All transactions are processed through secure gateways and are not stored on our servers.

We do not directly use cookies for tracking purposes. However, certain third-party integrations may use cookies to enhance your experience. You can choose to disable cookies in your browser settings, but some site features may not function properly as a result.

We do not sell, trade, or otherwise transfer your personal information to outside parties. Occasionally, we may include links or references to third-party services or partners. These sites have independent privacy policies, and we are not responsible for their content or practices.

Our site may use Google Analytics or AdSense to understand user engagement and provide relevant advertising. Google’s advertising requirements are detailed in their Advertising Principles.

We do not knowingly collect personal information from children under 13 years of age. Our website and services are intended for adults and homeowners.

In compliance with Fair Information Practice Principles, we will notify affected users within seven (7) business days in the event of a data breach. Users will be notified via email and on-site notification. Individuals have the right to pursue legally enforceable rights against data processors who violate this policy.

We comply with the CAN-SPAM Act by ensuring:

• No false or misleading subjects or email addresses are used.
• Each marketing email is identified as an advertisement when applicable.
• Our physical business address is included in every email.
• Opt-out and unsubscribe requests are honored promptly.

If at any time you wish to unsubscribe, email us at unsubscribe@uedesignco.com, and we will remove you from all communications.

By using our website, submitting forms, or subscribing to SMS/Text or email updates, you consent to our privacy policy and the collection and use of your information as described.

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Urban Edge Design Company
10434 Stone Canyon Rd,
Dallas, TX 75230
support@uedesignco.com
+1 (817) 674-4361
www.uedesignco.com